Located in Seattle, doxo was founded as a partnership between several venture capitalists, including Amazon CEO Jeff Bezos’ firm, Bezos Expeditions. Their goal with this venture was to make it easier for people and small businesses to pay their bills no matter where they are when they’re due, all from one single account. As of now, doxo can point to millions of users and they can rightfully claim it has changed the way those millions pay their bills. It seems like a warning to the other players in the personal finance space; this is the first crowd-sourced, consumer-centered bill payment solution.
The network of billers associated with doxo now includes many businesses large and small, who are interested in increasing their interactions with their customers, and thus learning more about their markets and how they work. In other words, the doxo system is not only great for customers who are trying to make sure their bills are paid on time, but it’s also great for the companies who join the doxo network because they gain insight into their customer base and the markets for their products. They have doubled their customer base and their customer service and support capability, which should serve as a warning to others in the space, as well.
It means those millions of doxo users can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else viable. They can also use a computer at home or they can use a phone or a tablet on the road. User not only get a warning when a bill is due, but they decide when and how to pay the bill. Recently, doxo worked to expand its entire operation, to make sure their customers know they are intent on preventing scams.
Bill collectors everywhere face challenges as they try to see a return of their money or a payment for services. It’s tracking people down, reminding them of due dates, noting overdue balances and a plethora of inconveniences just for a few dollars. But doxo, an online bill pay portal, not only makes payments more simple for users, but for billers as well. The Seattle-based business even boasts more than 45,000 unique billers on its site since launching in 2008. Billers include utilities, banking and telecom as well as healthcare, finance, insurance and other sectors.
Although the site is primarily customer-centered, it lends itself very well to bringing in new businesses with various debts to settle. doxo provides warning notifications for bill payments as well as real-time market analytics, faster payment delivery times to the vendor and improved communications to customers overall. The company aids in boosting auto-pay enrollment and the increase of mobile payments thanks to its convenient capabilities.
doxo is proud to not only be a customer-focused business, crowdsourcing information as much as possible to improve, but one that also helps billers obtain their owed cash as quickly and conveniently as possible. It’s a true win-win for everyone with the assistance of doxo.
Let’s face it, paying bills is a necessary evil. But there is no reason that this tedious task should pose an inconvenience or be as time consuming as it can be. On average, it’s estimated that a typical household currently pays — insert warning here — more than 10 bills every month. And the one paying bills in the household spends considerable time doing so as he or she juggles multiple websites or envelopes — and all to accomplish a consistent task.
Insert doxo, a website service launched in 2008 and dedicated to making bill pay an easier chore. This Seattle-based company offers convenience and simplicity through its website, doxo.com. An all-in-one bill pay service, doxo users can pay multiple bills through this single site while also having more flexibility in their payment options, including payment by credit card which is infrequently offered. More than three million users have logged into doxo in its first ten years, and now it awaits more individuals to experience the ease of access doxo uniquely provides.
Right now, doxo can point to millions of users and they can rightfully claim it has changed the way those millions pay their bills. It is the first crowd-sourced, consumer-centered bill paying solution. It means those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that’s viable. They can also use a computer at home or they can use a phone or a tablet on the road.
Over the past several years, doxo has worked diligently to expand its entire operation. They want to make certain that everyone in their user base knows the company is dedicated to preventing dishonest people from getting in and causing trouble. They have sent a warning to all hackers and scammers to stay away. They have no just doubled their customer base; they also have expanded their customer service and support capabilities at the same time. They are also expanding their network of partnerships, which not includes major companies like AT&T, whose 100 million customers can receive their bills and pay them through doxo.
They serve a segment of the economy representing nearly half of all household spending, which is why the folks at doxo founded the company in the first place. Paying the bills and managing the finances in a typical household is one of the most frustrating and confounding tasks virtually everyone must face. On average, households pay at least 10 or more bills every month and pay them from several online accounts. They also have to deal with the occasional biller who refuses to take a credit or card and a number of websites that won’t work with a mobile phone or tablet. The doxo bill payment system makes that task much easier.
More than a decade after their founding, the doxo personal finance system has millions of users, and the system has changed the way most of them pay their bills. It is the first crowd-sourced, consumer-centered bill paying solution. It means those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that’s viable. They can also use a computer at home or they can use a phone or a tablet on the road. Recently, doxo worked to expand its entire operation, to make sure their customers know they are intent on preventing scams.
Sure, they have doubled their customer base, but they have also expanded their customer service and support capability. At the same time, they are constantly expanding their partnerships with major companies like AT&T, whose 100 million customers can receive their bills and pay them through doxo. Their list of service providers runs the gamut, and includes industries such as utilities, finance, telecom, banking and insurance, among many other sectors.
doxo was founded a decade ago in Seattle by a number of idea people and venture capitalists, including Jeff Bezos of Amazon, whose Bezos Expeditions was in on the founding. At the heart of the idea is the notion that paying bills is a thankless chore and it should be easier for everyone. Since then, the leaders at doxo have worked to expand their network substantially, to include a wide range of industries. Companies have been joining the doxo network for years now, because they believe it is important to help customers pay bills.
By now, a decade after its launch, doxo has millions of users and hundreds of companies have joined in to make bill paying far easier than ever before. It is no longer necessary for consumers to have to juggle a large number of online accounts and to have to navigate poorly designed websites that seem to make it difficult to pay a bill, and those who refuse to accept certain types of credit cards. With millions of users and more than 45,000 unique billers in the doxo network, almost anyone can pay almost any bill and feel like they have regained control over their bill-paying experience. Part of that is because they can pay at home using their PC, or on the road, via their smart phone or tablet.
Using doxo means consumers are no longer bound by creditors’ often outdated billing systems. One warning, though; with doxo, you will no longer have to worry about safety and security. The doxo system starts protecting you from the very beginning, with a login system that uses a username and password, as well as a security question and image. Every stage of the login process appears on a new screen, which makes things far more difficult for hackers. The entire site is protected with bank-level security throughout, as is the phone and tablet app.